Dermabeam’s Refund Policy

  1. Refundable: Dermabeam, Dermabeam Pro
  2. Nonrefundable: Dermabeam Supreme 200/300/1000/2400/3600

In order to be eligible for a refund, you must return the product within 30 days of receiving your product. To start the refund process, please send an email to support@dermabeammask.com with your name and order number. After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method within 5-10 days.

Dermabeam’s Warranty Policy

The warranty for Dermabeam masks is 100 days. If the product is defective, please submit a replacement request and a video of the mask to support@dermabeammask.com. Our team will send you a replacement as soon as possible.